In May 2016, an apple deep-processing company from Afghanistan, in contact with Shanghai Chase, said it plans to start a 5-t/h production line of applesauce from fresh apples in February 2017,
in June 2016, the client organized a professional team to make a field visit to the production factory of Chase, and the process details of the final improvement and confirmation.
CUSTOMER PAIN POINT
On-line communication, customers on the Cencentrated apple juice processing line equipment production cycle, equipment parts quality, delivery process and the timeliness of installation and after-sales have doubts.
In view of the above concerns, after the client’s visit, we showed the complete management process of Shanghai Chase from project establishment to installation and sale,
after 15 years of technological innovation and hundreds of Cencentrated apple juice processing line worldwide, we have a professional design and production team,
drawings of the design and production of onetop equipment. The chief engineer has accumulated 22 years of industry experience,
more than 50% of the factory’s skilled workers have more than five years of production experience.
Shanghai Chase has the ability to provide high-quality equipment with professional production technology according to the contract cycle.
As for the equipment accessories, we believe that the high quality accessories can make the Cencentrated apple juice processing line more stable and longer operating life.
Therefore, Shanghai Chase for customers to provide accessories, from the international brands, such as ABB motor, flow meters in Cologne, spieshake steam valve group,
Siemens Program Control Systems.
In addition, we can also configure the specified accessories to meet the different needs of customers. With regard to the delivery process, in addition to ensuring the timely delivery of equipment,
after the completion of each equipment in production, we will seal the packaging of equipment in a timely manner, and from the production area to the delivery area.
On the day of delivery, the production department and the business department are involved to supervise and check the quantity of the equipment,
and put the small accessories into the wooden boxes for convenient use. The whole delivery process of the marketing department throughout the shooting record.
From design and production to equipment delivery, Shanghai Chase will pay attention to every production link.
For the installation and sale, we not only provide Chinese or English operation manual and Cencentrated apple juice processing line Installation and operation instruction video,
but also provide a complete operator training service, proper operation can effectively avoid equipment damage caused by operation error.
In addition, the professional after-sales team also provides equipment maintenance and equipment upgrade services to ensure that the automation control procedures are updated in a timely manner,
so that the apple sauce production line has the latest features.
In July 2017, Shanghai Chase received feedback from a customer on the operation of Cencentrated apple juice processing line.
The customer indicated that the production process was fully in line with demand and the quality of the equipment far exceeded expectations,
and highly recognized the professional training provided by the after-sales team, the latter part will work with Shanghai Chase again.